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Login to your account on showshappening.com
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From your dashboard, select reporting dashboard
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- You can search for orders by entering either the email address of the ticket buyer or the order number.
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- Click on the eye icon to view the order. Here you can find details about the order including the user’s email, number of tickets, ticket type and date.
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- Should you wish to cancel the whole order, click on cancel order.
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NOTE: By doing this, you are cancelling a whole order. Should you wish to only cancel a part of the order, contact us at [email protected] and we will cancel it partially.