1. Login to your account on showshappening.com

2. From your dashboard, select reporting dashboard

1. You can search for orders by entering either the email address of the ticket buyer or the order number.

1. Click on the eye icon to view the order. Here you can find details about the order including the user’s email, number of tickets, ticket type and date.

1. Should you wish to cancel the whole order, click on cancel order.

NOTE: By doing this, you are cancelling a whole order. Should you wish to only cancel a part of the order, contact us at [email protected] and we will cancel it partially.